Investors & Shareholders
Focused on ROI. They don't manage operations but have veto power.
Top Management
Strategic decision-making, budget allocation, and final project approval.
IT Department
Guarantor of security and technical implementation for system management.
Administration
The project does not directly affect them; they require only passive information.
Production & Operations
Primary target group. High interest in features, but low influence on strategy.
Sales & Field Teams
Daily users. They need precise instructions for efficient usage.