🌐 IT Administrator / Networks
On-call from home or at the server room. Handles network outages, cyberattacks, server operations, and critical infrastructure.
Needs: Push notifications for server crashes, mobile SSH terminal, real-time monitoring of critical services.
🏢 Facilities Manager
Moves throughout the entire site. Manages utilities, physical security, cleaning services, and the structural state of buildings.
Needs: Remote meter reading, camera access, physical inspection logs, and repair ticketing.
🧪 HSE Manager (Safety)
Conducts audits and safety training. Focuses on prevention—identifying risks before an industrial accident occurs.
Needs: Documenting risks via photo in-app, digital safety protocols, training verification, and offline audits.
🛠️ IT Helpdesk / Support
First line of support for employees, managing workstations and end-user devices. Frequently on the move between offices.
Needs: Mobile ticketing system, asset inventory via QR codes, and onboarding checklists.
🔧 Maintenance Technician
Manual execution of repairs and physical building maintenance. Solves infrastructure faults in real-time.
Needs: Repair notifications, fault photo-documentation, and material stock-out via mobile scanner.
🚨 Head of Security
Physical security of the perimeter, access and entry control, and theft prevention across the facility.
Needs: Visitor logs, mobile camera monitoring, patrol tracking systems, and incident reporting.