The technician moves through the factory, solving failures under high time pressure. Hands are often dirty from oil/grease. Cannot run back to a PC for manuals.
Key Needs (User Stories)
Access machine diagrams via QR code (mobile documentation)
Rapid spare parts ordering from stock (parts availability)
Closing repair tasks and logging time (incident & log)
Remote diagnostics via system logs (diagnostic mode)
● John Doe | Maintenance
Status: ON-SITE / ON CALL
ACTIVE ALARMS (Live Triage)
CRITICAL: Line 2
Servo head failure Axis Z (Overcurrent) Downtime: 00:12:45
WARNING: Compressor
Pressure dropped below 6 bar. Seal inspection required.