| Role | Device | Situation & Barriers | Specific Usage |
|---|---|---|---|
| A. PRODUCTION & OPS | 📱 MOBILE / KIOSK |
Movement, noise, dust. Requirement: Large buttons, no typing. |
Rapid interaction. One-thumb confirmation. Report malfunction. |
| B. ADMINISTRATION | 💻 DESKTOP |
Sedentary work, multitasking. Requirement: Data density, keyboard shortcuts. |
Deep work. Forms, spreadsheets, exports. |
| C. SALES & FIELD | 📱 TABLET / MOBILE |
In the car, time pressure, sunlight. Requirement: Offline mode, high brightness. |
Show catalog, check stock, quick order entry. |
| D. INFORMATION TECHNOLOGY | 🖥️ DESKTOP ADMIN |
High responsibility, risk of error. Requirement: Logs, bulk actions. |
Configuration, permissions, debug, audit, incident management. |
| E. MANAGEMENT | 📱 MOBILE / TABLET |
Quick checks on the go. Requirement: Dashboards, "Yes/No". |
Expense approval, KPI reports, crisis management. |
| F. INVESTORS | 📊 REPORTS (PDF) |
Passive access, quarterly review. Requirement: Aggregated figures. |
Monitoring ROI, tracking efficiency and growth. |